About
Speakers
Program & Tickets
FAQs
Tickets Sold Out
About
Speakers
Program & Tickets
FAQs
Tickets Sold Out

8 November 2023, 
Wednesday

10am - 6pm
Ganara Art Space

Plaza Indonesia, Jakarta

organized by SomiaCX

Tickets Sold Out

About

Solve problems differently with a shift in mindsets

Some problems keep resurfacing because we are only attempting to treat the symptoms, rather than the root cause. Systems Thinking gives us a new perspective on how to deal with problems at hand, by considering the wholeness of the system, understanding the relationships, and finding a new leverage point to solve or even dissolve the problem.

Let’s look at an example

Nestle saves Millions by Understanding The System

Find out how Nestle were able to find new water source for their factory during drought and save millions of dollars in the long run, by looking at the problems differently.

Why is Systems Thinking important?

The problems we are facing as designers are now not limited to products or services per se. From “How should we design the online experience of a fashion commerce?” to “How might we reduce stock waste and create a more sustainable fashion company?”

As our problem space becomes more connected and complex, it is more urgent now than ever for us to deliberate issues beyond a product or service to make a real impact or shift.

Check out more resources on Systems Thinking

Somia Systems Thinking Publication

What can you gain from this

Unlock new perspectives to solve problems differently

Get interdisciplinary insights from different speakers

Experience reflective practice to connect deeper with self and others

🎓 Download Our Event Brief

Speakers

Let's talk about

Seeing the Invisible in Human Systems: A Lens into the Covert Dynamics of Organisations

Tong Yee
Founder & Director

Systems and Social Innovator

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Systemic Approach to Customer Experience Transformation

Dr. Sri Safitri
Head of Education Ecosystem

Telkom Indonesia
Chairlady of Indonesia CX Professional (IXCP)

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Seeing the Invisible in Human Systems: A Lens into the Covert Dynamics of Organisations

Tong Yee
Founder & Director
Systems and Social Innovator

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Systemic Approach to Customer Experience Transformation

Dr. Sri Safitri
Head of Education Ecosystem

Telkom Indonesia
Chairlady of Indonesia CX Professional (IXCP)

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Systems Thinking in Policy Making

Andhyta F. Utami
Founder & CEO

Think Policy

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Generative AI and How It Will Shift Our Systems and Interactions

Sofian Hadiwijaya 
Co Founder & CTO

Avatara.id

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Systems Thinking in Policy Making

Andhyta F. Utami
Founder & CEO

Think Policy

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Generative AI and How It Will Shift Our Systems and Interactions

Sofian Hadiwijaya 
Co Founder & CTO

Avatara.id

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Designing for Complex Systems: Uplifting Healthcare for The Nation

Dave Airel Benson
Product Design Manager
Digital Transformation Office Ministry of Health

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From Product to Systems: Effective Approach to Business Transformation

Radityo Susilo 
Co-founder & CEO
Gapai.id

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Designing for Complex Systems: Uplifting Healthcare for The Nation

Dave Airel Benson
Product Design Manager
Digital Transformation Office Ministry of Health

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From Product to Systems: Effective Approach to Business Transformation

Radityo Susilo 
Co-founder & CEO
Gapai.id

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Researching Complex Systems: Navigating around Inclusive Digital Finance

Anindya Fitriyanti
Senior Consultant
Somia Customer Experience

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Host

Chin Chin Burkolter
Director
Somia Customer Experience

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Researching Complex Systems: Navigating around Inclusive Digital Finance

Anindya Fitriyanti
Senior Consultant
Somia Customer Experience

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Host

Chin Chin Burkolter
Director
Somia Customer Experience

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* Speaker's details and session titles to be updated soon

Program & Tickets

This event is packed with inspirational content by leaders who have made a significant impact in their own space.

The journey of leaders & change makers can sometimes be lonely. Join deep conversations with other leaders in small breakout groups to share and learn from each other’s successes and failures.

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Calling all leaders and senior practitioners whose work involves creating solutions for positive impacts!

  • C-Levels 

  • Innovation-transformation leaders
  • Founders
  • Strategists

  • Product managers

  • User experience designers

  • Customer experience practitioners
  • Product & service designers
  • Social impact enthusiasts
  • Change-makers

Note: This event may not be suitable for newbies

The Venue

Ganara Art Space
Plaza Indonesia 6th floor, Jakarta

We fell in love with this space at first sight and chose it because an open and flexible space to encourage free-flow discussions, one that can spark inspiration and creativity, and one that can create intimate connections. 

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FAQs

Bus? Walk? Ride? Tell me how.

  • By Public Bus (Transjakarta)
    The nearest bus stop is Plaza Indonesia (Bus no.1T, BW4, 1U, 1N, 1P, BW2) or Bundaran HI Astra (Bus no.1, 6A, 6B, 9D).
  • By MRT
    The nearest MRT station is Bundaran HI. You can take exit C to Jl. MH Thamrin and walk to Plaza Indonesia.

How long do I expect to be there for?

The event ends at 6 pm, but feel free to stay and hangout at Ganara Artspace. The space will be open for public.

Is it in English?

Yes, all sessions are in English. But don't worry, we will assist you when there is a need of translation from Bahasa Indonesia in discussions.

What else do I need to put in my bag besides my own things?

  • Your go-to notetaking tools: digital notes or traditional pen and paper
  • Water bottle. we provide water dispenser to help you stay hydrated all day.
  • Screenshot of ticket payment confirmation sent by the Somia Team.

Are you feeding us?

Yes, your lunch and snacks are all taken care of. We will serve halal meals and will provide a water dispenser. Please bring your own water bottle to minimize single-use cups.